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Terms & Conditions

Cut-Off Time
Delivery Address, Meals Selection, Upgrade/Downgrade, Change Plan
Delivery Address Modification

Pre-Cut-Off Time (Before Wednesday 12 pm): You can easily modify your delivery address or instructions through your dashboard account before Wednesday at 12 pm. Any changes made within this timeframe will be applied to your upcoming delivery.

Post-Cut-Off Time (After Wednesday 12 pm): If you need to update your delivery details after the cut-off time on Wednesday at 12 pm, these changes will be applied to the following week’s delivery. Unfortunately, we can’t make adjustments to the current week’s delivery once the cut-off time has passed.

 
Meal Selection

Pre-Cut-Off Time (Monday 6 pm to Wednesday 12 pm): Our service operates on a subscription basis, providing a new menu each week. To update your meals, visit our website between Monday at 6 pm and Wednesday at 12 pm. If you do not make a selection, our system will automatically choose meals based on your preferences and restrictions.

Post-Cut-Off Time (Wednesday 12pm to Monday 10am): After the cut-off time, the meal selection section will be closed. In the event of any changes to your plans, you may use up to three credits to make adjustments. These credits are valid throughout your subscription period and must be used by 10:00 AM on Saturday. Changes made with these credits will be applied to the current week’s delivery. Please note, after Saturday at 10:00 AM, no further meal modifications can be made

 
Change Plan

Pre-Cut-Off Time (Before Wednesday 12 pm): You can modify your plan settings, including goals, gender, and other parameters in your calculator, through your dashboard account before Wednesday at 12 pm. Changes made within this timeframe will be reflected in your upcoming delivery.

Post-Cut-Off Time (After Wednesday 12 pm): If you need to adjust your plan settings after the cut-off time on Wednesday at 12 pm, the updates will be applied to the following week’s delivery. Unfortunately, changes to the current week’s plan

 
Upgrade/Downgrade Meal Plan

Pre-Cut-Off Time (Before Wednesday 12 pm): You can upgrade or downgrade your meal plan through your dashboard account before Wednesday at 12 pm. Any changes made within this timeframe will be applied to your upcoming delivery.

Post-Cut-Off Time (After Wednesday 12 pm): If you wish to upgrade or downgrade your meal plan after the cut-off time on Wednesday at 12 PM, but before Saturday at 10 AM, you’ll still be able to make the change for the following week’s delivery.

  • For upgrades, the additional charge will be applied immediately.

  • For downgrades, a 20% fee of the product’s price will be applied.

Please note that changes to the current week’s meal plan cannot be made after the cut-off time.

Cut-Off Time

To help us provide the best service possible, we have a cut-off time for changes to your order, including cancellations, skipping meals, updating delivery addresses, selecting meals, or making upgrades/downgrades to your plan. The cut-off time is every week at 12pm on Wednesday. These deadlines allow us to stay organized, purchase the right ingredients, and schedule our team accordingly. Any changes after the cut-off time could result in unused products.

To make sure we can process your request properly, please submit all changes through our website using the steps outlined above. Requests made through other channels won’t be able to be processed. Thank you for your understanding!

Prior to Dispatch: There will be no charge for changing the delivery address before your bag is dispatched. This allows for flexibility in your plans and ensures that your meals are delivered to the correct location.

Post-Dispatch: If the delivery address is changed after dispatch and the driver are 2 miles radius change,  no charge will be applied. Otherwise, a $7 fee will apply. This fee covers the additional logistical efforts required to redirect the delivery.

Post-Dispatch without Return Possible: If the delivery address is changed after dispatch and the driver cannot bring the bag back, a 50% fee will apply. This policy helps cover the costs associated with preparing and delivering a new bag to the updated address.

If you receive an incorrect quantity of meals or incorrect meal selections, we will arrange for a re-delivery to rectify the error by replacing the incorrect or missing items. Your satisfaction is our priority, and we strive to ensure that your order meets your expectations every time.

In the unfortunate event that your bag is stolen, we offer a 50% discount on the replacement cost of a new bag. This policy aims to alleviate the inconvenience and ensure you continue to receive your meals without significant delay or additional cost.

Client Mistake: If a failed delivery is due to a client error, such as providing an incorrect address, not supplying necessary delivery instructions, or requesting a last-minute change to the delivery day or address, the following fees will apply:

Recovered Bag:  If the bag is recovered, a $7 fee will apply for re-delivery. This fee covers the additional handling and transportation costs.

Unrecoverable Bag: If the bag cannot be returned to our facility, we will offer a 50% discount on the cost of a new bag to cover the costs of preparing and delivering a new bag.

Pre-Cut-Off Time (Before Wednesday 12 pm): You may skip your upcoming delivery by making the request through your dashboard account before Wednesday at 12 pm. During the skipping process, you’ll select the week you want to skip, and your subscription will automatically reactivate and process the order for the following week. No charges will be applied for the skipped week, and you will not receive a delivery.

Post-Cut-Off Time (After Wednesday 12 pm): Should you wish to skip your delivery after the cut-off time, which is Wednesday at 12:00 PM, your request will be applied to the following week’s delivery. You will still receive meals and be billed for the current week’s delivery.

If you need to skip your delivery after the cut-off, kindly contact us. We can offer alternative solutions such as adjusting your delivery day or address. Alternatively, you may choose to skip the delivery by incurring a penalty fee of 20% of the total order value. This will result in the complete cancellation of your delivery, and the difference between the penalty fee and the amount charged will be refunded to you.

Pre-Cut-Off Time (Before Wednesday 12 PM): You may cancel your upcoming delivery through your dashboard anytime before Wednesday at 12 PM (noon). If you cancel within this window, your subscription will be paused, no charges will be applied, and no delivery will occur for the upcoming week.
Post-Cut-Off Time (After Wednesday 12 PM): If you choose to cancel after the cut-off time of Wednesday at 12:00 PM, the cancellation will be automatically applied to the following week’s delivery. You will still incur charges, and meals will be delivered as originally scheduled. After the cut-off, we offer alternative options, including adjusting your delivery day or address.

Alternatively, should you wish to cancel and avoid receiving the meal delivery, you may opt to pay a penalty fee of 20% of the total order value. In this case, your delivery will be fully canceled, and the difference between the penalty fee and the amount already charged will be refunded to you.

By providing your card information, you allow Meal Prep Sunday to charge your card for future payments in accordance with the terms.

Billing for our services will be automatically initiated every Wednesday at noon for the upcoming week. This ensures that your meals are prepared and delivered in a timely manner, providing you with fresh and nutritious options every week. This policy helps us avoid wasting product from cancellations made after the cutoff. By adhering to this schedule, we can better manage our inventory and reduce food waste, ensuring that we only purchase and prepare the ingredients needed for confirmed orders.

Extra Cost Notification: Please note that for certain meals, an additional charge of $1.00 will apply for each serving selected beyond the first two. If you choose more than two servings of a meal designated with the appropriate icon, an extra charge will be incurred. For example:

  • If you select 2 servings, the cost will remain the standard price.

  • If you select 3 servings, the cost will be the standard price plus $1.00.

  • If you select 4 servings, the cost will be the standard price plus $2.00.

Be sure to pay attention to the icon indicating which meals are subject to this additional charge.

This approach not only supports our commitment to sustainability but also allows us to maintain the highest quality standards for the meals we deliver to you. We appreciate your understanding and cooperation in helping us minimize waste and promote a more efficient and eco-friendly operation.

What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card  information, or other details to help you with your experience.

How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.

How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links
We do not include or offer third-party products or services on our website.

For more information visit our page “Privacy Policy“

Contact Information
Should you have any questions or require further clarification regarding these terms and conditions, please contact us using the information below:

Meal Prep Sunday San Diego
2381 La Mirada Dr. Vista, CA 92081, United States of America
Email: info@mealprepsundaysandiego.com
Phone: +1 (888) 632-5918
Text: +1 (888) 782-0107

By providing your phone number and clicking on the checkbox “I have read and agree to the website terms and conditions“, you agree to receive SMS notifications from Meal Prep Sunday San Diego at the phone number provided. These notifications may include order confirmations, delivery updates, and other essential service-related messages. Message and data rates may apply. Reply STOP to opt out at any time.

By using our services, you agree to these terms and conditions. Thank you for choosing Meal Prep Sunday San Diego for your meal preparation needs. We are committed to providing you with high-quality meals and excellent customer service.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

 

How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.

 

How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.

 

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Third-party links
We do not include or offer third-party products or services on our website.

 

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

 

We have implemented the following:
•Remarketing with Google AdSense
•Google Display Network Impression Reporting
•Demographics and Interests Reporting
•DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

 

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
You will be notified of any Privacy Policy changes:

•On our Privacy Policy Page

Can change your personal information:
•By emailing us
•Others
personal account

 

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

 

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:
•Send information, respond to inquiries, and/or other requests or questions
•Process orders and to send information and updates pertaining to orders.
•Send you additional information related to your product and/or service
•Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

To be in accordance with CANSPAM, we agree to the following:
•Not use false or misleading subjects or email addresses.
•Identify the message as an advertisement in some reasonable way.
•Include the physical address of our business or site headquarters.
•Monitor third-party email marketing services for compliance, if one is used.
•Honor opt-out/unsubscribe requests quickly.
•Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at
•Follow the instructions at the bottom of each email.
and we will promptly remove you fromALLcorrespondence.

 

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

mealprepsundaysandiego.com
2381 La Mirada Dr. Vista, CA 92081,
 United state of America
info@mealprepsundaysandiego.com
Phone: +1 (888) 632-5918
Text: +1 (888) 782-0107