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Billing for our services will be automatically initiated every Wednesday at noon for the upcoming week. This ensures that your meals are prepared and delivered in a timely manner, providing you with fresh and nutritious options every week. This policy helps us avoid wasting product from cancellations made after the cutoff. By adhering to this schedule, we can better manage our inventory and reduce food waste, ensuring that we only purchase and prepare the ingredients needed for confirmed orders.
Extra Cost Notification: Please note that for certain meals, an additional charge of $1.00 will apply for each serving selected beyond the first two. If you choose more than two servings of a meal designated with the appropriate icon, an extra charge will be incurred. For example:
If you select 2 servings, the cost will remain the standard price.
If you select 3 servings, the cost will be the standard price plus $1.00.
If you select 4 servings, the cost will be the standard price plus $2.00.
Be sure to pay attention to the icon indicating which meals are subject to this additional charge.
This approach not only supports our commitment to sustainability but also allows us to maintain the highest quality standards for the meals we deliver to you. We appreciate your understanding and cooperation in helping us minimize waste and promote a more efficient and eco-friendly operation.
Cut-off times are essential deadlines that ensure smooth and efficient service for our clients and deliveries. They help maintain the organization and predictability of our operations, allowing us to purchase ingredients and schedule our team for preparation. Any changes to your order after this time may result in wasted products.
Please note that we only accept requests made through our website using the procedure outlined above to ensure that your request will be implemented as asked. Requests made through other communication channels will not be applied.
Pre-Cut-Off Time (Before Wednesday 12 PM): You may cancel your upcoming delivery through your dashboard anytime before Wednesday at 12 PM (noon). If you cancel within this window, your subscription will be paused, no charges will be applied, and no delivery will occur for the upcoming week.
Post-Cut-Off Time (After Wednesday 12 PM): If you cancel after Wednesday at 12 PM, the cancellation will automatically apply to the following week’s delivery. You will still be charged, and the meals will be delivered as scheduled. As a second option after the cutoff we offer options like changing your delivery day or address. Alternatively, you can choose to cancel with a penalty fee to avoid meal be delivery, what means that you delivery gonna be fully canceled and the difference between the fee and the amount charged gonna be refunded to you, foloowing the below informations:
5 meals: $15
10 meals: $20
15 meals: $25
Pre-Cut-Off Time (Before Wednesday 12 pm): You may skip your upcoming delivery by making the request through your dashboard account before Wednesday at 12 pm. During the skipping process, you’ll select the week you want to skip, and your subscription will automatically reactivate and process the order for the following week. No charges will be applied for the skipped week, and you will not receive a delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you decide to skip your delivery after the cut-off time on Wednesday at 12 pm, your request will apply to the following week’s delivery. You will still receive and be billed for the current week’s delivery.
If you need to skip after the cut-off, please contact us. We can offer options like changing your delivery day or address. Alternatively, you can choose to skip with a penalty fee to avoid meal delivery:
5 meals: $15
10 meals: $20
15 meals: $25
Pre-Cut-Off Time (Before Wednesday 12 pm): You can easily modify your delivery address or instructions through your dashboard account before Wednesday at 12 pm. Any changes made within this timeframe will be applied to your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you need to update your delivery details after the cut-off time on Wednesday at 12 pm, these changes will be applied to the following week’s delivery. Unfortunately, we can’t make adjustments to the current week’s delivery once the cut-off time has passed.
Pre-Cut-Off Time (Monday 6 pm to Wednesday 12 pm): Our service operates on a subscription basis, providing a new menu each week. To update your meals, visit our website between Monday at 6 pm and Wednesday at 12 pm. If you do not make a selection, our system will automatically choose meals based on your preferences and restrictions.
Post-Cut-Off Time (Wednesday 12 pm to Monday 6 pm): After the cut-off time, the meal selection section will be closed. If plans change, you can use up to three credits to make adjustments. These credits are valid throughout your subscription period and must be used by 12 pm on Saturday. Changes made with these credits will be applied to the current week’s delivery.
Pre-Cut-Off Time (Before Wednesday 12 pm): You can upgrade or downgrade your meal plan through your dashboard account before Wednesday at 12 pm. Any changes made within this timeframe will be applied to your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you wish to upgrade or downgrade your meal plan after the cut-off time on Wednesday at 12 pm, the changes will be applied to the following week’s delivery. Unfortunately, adjustments to the current week’s meal plan cannot be made after the cut-off.
Pre-Cut-Off Time (Before Wednesday 12 pm): You can modify your plan settings, including goals, gender, and other parameters in your calculator, through your dashboard account before Wednesday at 12 pm. Changes made within this timeframe will be reflected in your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you need to adjust your plan settings after the cut-off time on Wednesday at 12 pm, the updates will be applied to the following week’s delivery. Unfortunately, changes to the current week’s plan cannot be accommodated after the cut-off.
In the unfortunate event that your bag is stolen, we offer a 50% discount on the replacement cost of a new bag. This policy aims to alleviate the inconvenience and ensure you continue to receive your meals without significant delay or additional cost.
Client Mistake: If a failed delivery is due to a client error, such as providing an incorrect address, not supplying necessary delivery instructions, or requesting a last-minute change to the delivery day or address, the following fees will apply:
Recovered Bag: If the bag is recovered, a $7 fee will apply for re-delivery. This fee covers the additional handling and transportation costs.
Unrecoverable Bag: If the bag cannot be returned to our facility, we will offer a 50% discount on the cost of a new bag to cover the costs of preparing and delivering a new bag.
If you receive an incorrect quantity of meals or incorrect meal selections, we will arrange for a re-delivery to rectify the error by replacing the incorrect or missing items. Your satisfaction is our priority, and we strive to ensure that your order meets your expectations every time.
Prior to Dispatch: There will be no charge for changing the delivery address before your bag is dispatched. This allows for flexibility in your plans and ensures that your meals are delivered to the correct location.
Post-Dispatch: If the delivery address is changed after dispatch and the driver are 2 miles radius change, no charge will be applied. Otherwise, a $7 fee will apply. This fee covers the additional logistical efforts required to redirect the delivery.
Post-Dispatch without Return Possible: If the delivery address is changed after dispatch and the driver cannot bring the bag back, a 50% fee will apply. This policy helps cover the costs associated with preparing and delivering a new bag to the updated address.
What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.
How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
For more information visit our page “Privacy Policy“
Contact Information
Should you have any questions or require further clarification regarding these terms and conditions, please contact us using the information below:
Meal Prep Sunday San Diego
2381 La Mirada Dr. Vista, CA 92081, United States of America
Email: info@mealprepsundaysandiego.com
Phone: +1 (888) 632-5918
By providing your phone number, you consent to receive SMS notifications related to promotions, delivery updates, and other relevant information. You may opt out of receiving SMS notifications at any time by reaching out to our customer service support.
By using our services, you agree to these terms and conditions. Thank you for choosing Meal Prep Sunday San Diego for your meal preparation needs. We are committed to providing you with high-quality meals and excellent customer service.