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Pre-Cut-Off Time (Before Wednesday 12 PM): You may skip your upcoming delivery through your dashboard anytime before Wednesday at 12 PM (noon). If you cancel within this window, your subscription will be paused, no charges will be applied, and no delivery will occur for the current week.
Post-Cut-Off Time (After Wednesday 12 PM): If you skip after Wednesday at 12 PM, the cancellation will automatically apply to the following week’s delivery. You will still be charged, and the meals will be delivered as scheduled.
Penalty Cut-Off Time (Between Wednesday 12 PM and Saturday 10 AM): Between Wednesday at 12 PM and Saturday at 10 AM, you can choose to skip your delivery with a 20% penalty fee. You may either apply the skipping to the current week’s delivery (with the penalty) or to the following week’s delivery (with no penalty). The difference between the penalty fee and the amount charged will be refunded to you.
After Saturday 10 AM: No skipping or changes will be accepted after Saturday at 10 AM, even with a penalty fee.
Pre-Cut-Off Time (Before Wednesday 12 PM): You may cancel your upcoming delivery through your dashboard anytime before Wednesday at 12 PM (noon). If you cancel within this window, your subscription will be paused, no charges will be applied, and no delivery will occur for the current week.
Post-Cut-Off Time (After Wednesday 12 PM): If you cancel after Wednesday at 12 PM, the cancellation will automatically apply to the following week’s delivery. You will still be charged, and the meals will be delivered as scheduled.
Penalty Cut-Off Time (Between Wednesday 12 PM and Saturday 10 AM): Between Wednesday at 12 PM and Saturday at 10 AM, you can choose to cancel your delivery with a 20% penalty fee. You may either apply the cancellation to the current week’s delivery (with the penalty) or to the following week’s delivery (with no penalty). The difference between the penalty fee and the amount charged will be refunded to you.
After Saturday 10 AM: No cancellations or changes will be accepted after Saturday at 10 AM, even with a penalty fee.
Cut-off times are essential deadlines that ensure smooth and efficient service for our clients and deliveries. They help maintain the organization and predictability of our operations, allowing us to purchase ingredients and schedule our team for preparation. Any changes to your order after this time may result in wasted products.
Please note that we only accept requests made through our website using the procedure outlined above to ensure that your request will be implemented as asked. Requests made through other communication channels will not be applied.
Absolutely! Once you sign up for a plan, you’re automatically enrolled in our weekly subscription service. However, if you’d like to pause your subscription without any ongoing commitment, it’s easy to do so. Simply head to My Account and select Suspend Account to place your account on hold. This pause is completely free of charge. We’ll look forward to hearing your feedback, and when you’re ready to continue, just reactivate your account at any time. Your satisfaction is our priority, and we’re here to make your experience as convenient and flexible as possible.
Our dedicated customer service team is here to assist you with any inquiries or special requests. You can reach us easily through the chat feature on our website or by SMS (+888 632 5918) — we’ll make sure your needs are taken care of promptly and efficiently!
Pre-Cut-Off Time (Before Wednesday 12 pm): You can modify your plan settings, including goals, gender, and other parameters in your calculator, through your dashboard account before Wednesday at 12 pm. Changes made within this timeframe will be reflected in your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you need to adjust your plan settings after the cut-off time on Wednesday at 12 pm, the updates will be applied to the following week’s delivery. Unfortunately, changes to the current week’s plan cannot be accommodated after the cut-off.
Pre-Cut-Off Time (Before Wednesday 12 pm): You can upgrade or downgrade your meal plan through your dashboard account before Wednesday at 12 pm. Any changes made within this timeframe will be applied to your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you wish to upgrade or downgrade your meal plan after the cut-off time on Wednesday at 12 pm, the changes will be applied to the following week’s delivery. Unfortunately, adjustments to the current week’s meal plan cannot be made after the cut-off.
Pre-Cut-Off Time (Monday 6 pm to Wednesday 12 pm): Our service operates on a subscription basis, providing a new menu each week. To update your meals, visit our website between Monday at 6 pm and Wednesday at 12 pm. If you do not make a selection, our system will automatically choose meals based on your preferences and restrictions.
Post-Cut-Off Time (Wednesday 12 pm to Monday 6 pm): After the cut-off time, the meal selection section will be closed. If plans change, you can use up to three credits to make adjustments. These credits are valid throughout your subscription period and must be used by 12 pm on Saturday. Changes made with these credits will be applied to the current week’s delivery.
Pre-Cut-Off Time (Before Wednesday 12 pm): You can easily modify your delivery address or instructions through your dashboard account before Wednesday at 12 pm. Any changes made within this timeframe will be applied to your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you need to update your delivery details after the cut-off time on Wednesday at 12 pm, these changes will be applied to the following week’s delivery. Unfortunately, we can’t make adjustments to the current week’s delivery once the cut-off time has passed.
Certainly! You can easily select or substitute specific meals directly through your account on our website. To ensure your personalized meal selection for the week, please make your choices from Monday evening until 12:00 pm PT on Wednesday. This time frame allows our culinary team to source the freshest ingredients and prepare your meals to perfection.
Certainly! You can easily select or substitute specific meals directly through your account on our website. To ensure your personalized meal selection for the week, please make your choices from Monday evening until 12:00 pm PT on Wednesday. This time frame allows our culinary team to source the freshest ingredients and prepare your meals to perfection.
Certainly! If you’d like to modify your plan — whether it’s changing the number of weekly meals or adjusting your fitness goals — you can easily make updates directly through your account on our website.
While we are actively working to broaden our menu offerings, we do not currently have any vegetarian or vegan options available. We are dedicated to continuous improvement and your input is highly valuable to us. Please feel free to stay tuned for future updates!
Elevating Freshness with MAP Technology! Our commitment to optimal freshness is reinforced by our employment of Modified Atmosphere Packaging (MAP). This advanced process naturally vacuum-seals each meal, preserving its quality for an entire week, ensuring that every bite is as fresh as the moment it was prepared.
You have the convenience of reheating our meals using either a microwave or a stovetop pan. Each meal comes with its specific heating instructions, ensuring you achieve perfect results every time. The required heating time is provided on each meal, offering you a seamless and efficient way to enjoy your freshly prepared dishes.
Billing will be automatically initiated every Wednesday at noon for the upcoming week. If you intend to pause, skip, or downgrade your subscription, kindly reach out to us before the Wednesday noon billing deadline to make necessary arrangements.
No, your subscription is completely flexible and you’re free to cancel it at any time.
To ensure smooth and timely deliveries, any address changes must be made before the weekly cutoff through your account on our website.
Prior to Cutoff: You can update your delivery address at no charge before the cutoff time. This helps us ensure your meals are routed correctly and arrive fresh.
After Cutoff: Once the cutoff has passed and your order is being prepared or dispatched, changes cannot be guaranteed. If a last-minute update is possible, a redirection fee may apply to cover additional logistical efforts.
No, your subscription is completely flexible and you’re free to cancel it at any time.
Yes, with our subscription plan, you’ll receive your juices weekly without the need to place another order.
This means you will experience automated billing each Wednesday at noon, ensuring your juices are conveniently delivered to your doorstep every Sunday.
Absolutely, our subscription plans are completely flexible. To skip a week simply log into your account and pause your subscription for the following week.
We offer savings on subscription packages and larger purchases.
Currently, our best value package is our 20-bottle subscription order, which is priced at $101.83 That means each individual juice costs just $5.09.
Yes, while our juices and meals complement each other as part of a vitamin-rich balanced diet, our juices also work great as a snack replacement and can be ordered separately.
Yes, with our subscription plan, you’ll receive your shots weekly without the need to place another order.
This means you will experience automated billing each Wednesday at noon, ensuring your juices are conveniently delivered to your doorstep every Sunday.
The cut-off time for changing your delivery time or order is Wednesday at noon, any modifications you make after that time will apply to the following week.
We offer savings on subscription packages and larger purchases.
Currently, our best value package is our 20-bottle subscription order, which is priced at $59.50. That means each individual juice costs just $2.97.
Yes, while our shots and meals complement each other as part of a vitamin-rich balanced diet, our juices also work great as a snack replacement and can be ordered separately.
If you want to change your plan, simply access your account and select whichever new shots you’d like to try.
For best results, we recommend consuming the shots in the morning or on an empty stomach. This allows your body to absorb the nutrients when it’s most receptive, giving you the energy and support you need exactly when you need it.
While the 1-gallon size won’t fit in most cup holders, it’s perfect for gym sessions or outdoor activities. The carry handle and strap make it easy to take anywhere.
Absolutely. The protective sleeve can be easily removed for cleaning or drying, and it’s made from durable, quick-dry fabric to handle regular use.
The Burn & Build Bottle is designed for cold or room-temperature beverages. We don’t recommend using it for hot or carbonated drinks, as this could affect the bottle’s pressure seal and materials.
Yes! It’s made from high-quality, BPA-free, and odor-resistant materials — completely safe for daily hydration and workouts.
The bottle has a full 1-gallon (128 oz) capacity, helping you stay hydrated all day whether you’re at the gym, work, or outdoors.
AM/PM Natural Fat Burner is a 100% plant-based supplement designed to boost fat loss around the clock. It provides clean energy and mental focus during the day, and supports overnight recovery and metabolic harmony—without caffeine or synthetic stimulants.
The formula contains natural ingredients, including:
- AM: Matcha Green Tea, Lion’s Mane Mushroom, Turmeric Root (Curcumin), Guarana, Cayenne Pepper, Spirulina.
- PM: Sinetrol® Citrus Fruit Blend, White Kidney Bean, Reishi Mushroom, Valerian Root, Holy Basil, Grains of Paradise.
Each ingredient is chosen for its specific benefits to metabolism, energy, focus, sleep, and appetite control.
AM: Supercharges daytime fat burning by accelerating your metabolism with ingredients like green tea and guarana, while boosting clean energy and focus.
PM: Maximizes overnight fat loss as you sleep, supporting deep recovery and rest with a stimulant-free formula—so you burn fat around the clock, without interruptions.
The AM capsules include natural caffeine from green tea and guarana, but without the crash of synthetic caffeine.
The PM version is completely caffeine- and stimulant-free.
Yes! The PM version contains ingredients such as reishi mushroom and valerian root for restful, restorative sleep and night-time recovery—with no sleep disruption.
To change the delivery address, you’ll need to log in and change the listed delivery address in your account details.
Our drivers will text you in advance to notify you of the expected delivery time. If you’re not at home, our juices stay safe in thermal bags with ice packs at your doorstep for up to 3 hours.
If you place an order prior to 2 pm on Sunday, we will arrange for delivery on the following Sunday or Monday, depending on upon the week’s demand. We always drive to ensure prompt delivery.
To ensure smooth and timely deliveries, any address changes must be made before the weekly cutoff through your account on our website.
Prior to Cutoff: You can update your delivery address at no charge before the cutoff time. This helps us ensure your meals are routed correctly and arrive fresh.
After Cutoff: Once the cutoff has passed and your order is being prepared or dispatched, changes cannot be guaranteed. If a last-minute update is possible, a redirection fee may apply to cover additional logistical efforts.
If a failed delivery is due to a client error, such as providing an incorrect address, not supplying necessary delivery instructions, or requesting a last-minute change to the delivery day or address, the following fees will apply:
Recovered Bag: If the bag is recovered, a $7 fee will apply for re-delivery. This fee covers the additional handling and transportation costs.
Unrecoverable Bag: If If the bag cannot be returned to our facility, we offer a 50% discount on the replacement cost of a new bag. This policy ensures that you can still receive your meals with minimal extra cost.
At this time, we’re not able to offer ingredient substitutions or customizations. Each dish is carefully designed and balanced by our chefs to ensure the best flavor and quality.
The impact of the sauce’s calories on the meal’s overall macronutrient balance is negligible.
Our sauce has an average nutritional content of: Fat: 0.8g, Carbohydrates: 1.2g, Protein: 0.7g, and Calories: 14.8.
Unfortunately, due to the dynamic nature of our weekly changing menu and the timing of laboratory testing, we are unable to furnish precise macronutrient and calorie information per sauce.
A disclaimer about this is provided on our weekly menu. We are actively exploring alternative testing methods to ensure accurate data for our sauces. We value your understanding and want to emphasize that your satisfaction remains our utmost priority.
We value your culinary preferences! However, we regret to inform you that we’re unable to accommodate specific ingredient modifications. Nonetheless, we are more than capable of addressing any dietary restrictions or allergies you may have. Rest assured, we’ll expertly substitute any meal containing an ingredient to which you’re allergic or restricted with a delicious alternative that meets your needs. Your health and satisfaction remain at the forefront of our service.
If you miss your redemption window, don’t worry — your offer won’t expire. You can still request your loyalty reward the following week, as long as your account remains active and you haven’t redeemed it yet.
No, each customer can redeem one promotion per week. However, your unlocked rewards will remain available for redemption during the active window, so you won’t miss out if you plan accordingly.
Rewards include complimentary juice shots, fresh juices, discount vouchers, and other special offers. For example, by Week 4 you can redeem 5 free Energy & Focus Shots!
You can redeem rewards between Monday 6 PM and Wednesday 12 PM each week. Be sure to check your current week’s progress in your account dashboard to know when new rewards are available.
Our loyalty program rewards you for every week of continued participation! As you progress, you’ll unlock exclusive benefits—like complimentary juice shots, fresh juices, and special discounts of up to 100% off. Each milestone brings new rewards and savings.
Our app is an all-in-one platform designed to help you maximize your fitness results. It combines personalized training, tailored nutrition, habit tracking, and even a financial planner — all in one place.
Each training plan is customized based on your fitness goals, abilities, and preferences. Whether you’re aiming for fat loss, muscle gain, or overall health improvement, the app provides workouts suited to your unique needs.
The app offers a Tailored Nutrition Plan that syncs with your training routine. It helps you track your daily calories and macronutrients and provides meal suggestions aligned with your goals and dietary preferences.
Yes! You can modify your plan weekly to suit your evolving goals or lifestyle changes. The app’s adaptive system ensures your workouts and meals evolve as you do.
The Daily Habits Planner helps you adopt better habits through personalized guidance and reminders. It encourages consistency in areas like sleep, hydration, mindfulness, and more.
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