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About Us
Do you offer a one-time trial without subscription commitment?

Absolutely! Once you sign up for a plan, you’re automatically enrolled in our weekly subscription service. However, if you’d like to pause your subscription without any ongoing commitment, it’s easy to do so. Simply head to My Account and select Suspend Account to place your account on hold. This pause is completely free of charge. We’ll look forward to hearing your feedback, and when you’re ready to continue, just reactivate your account at any time. Your satisfaction is our priority, and we’re here to make your experience as convenient and flexible as possible.

Who do I contact for help?

Our dedicated customer service team is here to assist you with any inquiries or special requests. Feel free to reach out to us via email at info@mealprepsundaysandiego.com, and we will ensure your needs are taken care of promptly and efficiently!

When do I get the workout plan?

Upon confirming your initial order, a complimentary 90-day synchronized workout plan will be dispatched to your email within a maximum of one day following your order. If, by any chance, you have not received this plan, please don’t hesitate to contact us at info@mealprepsundaysandiego.com, and we will promptly rectify the situation and ensure the plan’s timely delivery to you.

What kind of discounts do you have?

We provide a variety of discounts, including a first-time purchase discount, referral discount, testimonial discount and more. You can explore these options and find more details at the following link: Click Here, which also offers additional ways to save money.

How do we customize meals for our clients?

Upon completion of your checkout, you’ll utilize a calculator to input your physical details and goal. This facilitates the determination of your daily caloric and macro-nutrient requirements. Subsequently, our team meticulously designs and prepares meals customized to assist you in reaching your objectives.

Does the nutritional information for the meals encompass sauce macros?

The impact of the sauce’s calories on the meal’s overall macronutrient balance is negligible.

Our sauce has an average nutritional content of: Fat: 0.8g, Carbohydrates: 1.2g, Protein: 0.7g, and Calories: 14.8.

Unfortunately, due to the dynamic nature of our weekly changing menu and the timing of laboratory testing, we are unable to furnish precise macronutrient and calorie information per sauce.

A disclaimer about this is provided on our weekly menu. We are actively exploring alternative testing methods to ensure accurate data for our sauces. We value your understanding and want to emphasize that your satisfaction remains our utmost priority.

Can I request specific ingredient changes to my meals?

We value your culinary preferences! However, we regret to inform you that we’re unable to accommodate specific ingredient modifications. Nonetheless, we are more than capable of addressing any dietary restrictions or allergies you may have. Rest assured, we’ll expertly substitute any meal containing an ingredient to which you’re allergic or restricted with a delicious alternative that meets your needs. Your health and satisfaction remain at the forefront of our service.

Are these meals only for fitness journeys?

Absolutely not! While a considerable portion of our clientele utilizes our meals to enhance their fitness goals, our services cater to a wide range of individuals. Whether you seek a healthier dining choice, are a busy individual seeking an affordable and delicious alternative to takeout, or a senior looking for convenient and nutritious ready-to-eat options, our system is designed to accommodate everyone.

Is nutritional information provided for each meal?

Absolutely! We understand the importance of transparency and informed choices. You’ll find the macronutrient details conveniently printed on labels attached to each meal. Additionally, we also provide comprehensive nutritional information for every meal on the weekly menu through the provided link. This ensures that you have all the details you need to make the best choices for your dietary preferences and goals.

Do you offer vegetarian or vegan options on your menu?

While we are actively working to broaden our menu offerings, we do not currently have any vegetarian or vegan options available. We are dedicated to continuous improvement and your input is highly valuable to us. Please feel free to stay tuned for future updates!

How do you seal the meals?

Elevating Freshness with MAP Technology! Our commitment to optimal freshness is reinforced by our employment of Modified Atmosphere Packaging (MAP). This advanced process naturally vacuum-seals each meal, preserving its quality for an entire week, ensuring that every bite is as fresh as the moment it was prepared.

Are these frozen meals?

Always Committed to Freshness! Rest assured, our commitment to quality means that neither our meals nor the ingredients we use are ever frozen. Each week, we prepare your meals freshly from scratch, ensuring a consistently delightful and delicious assortment of flavors. Your satisfaction is our priority, and that begins with using only the freshest ingredients in every dish we create.

How do I heat the meals?

You have the convenience of reheating our meals using either a microwave or a stovetop pan. Each meal comes with its specific heating instructions, ensuring you achieve perfect results every time. The required heating time is provided on each meal, offering you a seamless and efficient way to enjoy your freshly prepared dishes.

What kind of meals do you have?

Embrace Culinary Diversity! Our menu undergoes a weekly transformation, ensuring your dining experience remains exciting and vibrant. Our skilled in-house chef curates fresh recipes using wholesome ingredients and creative cooking methods, guaranteeing a delectable and healthful array of dishes to savor each week. Enjoy a dynamic and delicious journey with us!

Do I have to cook?

No cooking required! We take care of the entire meal preparation process for you. Say goodbye to shopping, cooking, and cleaning. Our service saves you precious time, offering delicious, ready-to-eat meals that you can enjoy hassle-free.

Do you prepare all my meals?

Complete meal convenience at your fingertips! We handle the entire preparation of your breakfast, lunch, and dinner for the entire week. Say goodbye to the hassles of shopping, cooking, and cleaning – we’ve got you covered on all fronts. Enjoy the luxury of having your meals expertly taken care of, so you can focus on what matters most to you.

How do I know which plan to pick?

Your personalized plan, your way! We offer complete customization to tailor our service to your exact needs. Your chosen plan is entirely based on your desired number of meals and aligning with your objectives. It’s all about providing you with a flexible and tailored solution that perfectly suits your lifestyle and goals.

How long are the meals good for?

Every meal is carefully sealed using state-of-the-art packaging technology, designed to maintain its freshness for a full 7 days. Our advanced process eliminates oxygen from the meal, naturally sealing it to preserve its optimal flavor and quality until you’re ready to enjoy.

How do you portion the meals?

Personalized nutrition at your service! We leverage your physical details and fitness objectives to calculate the ideal daily intake of proteins, fats, and carbs for your body. Our dedicated kitchen team then expertly portions each meal to align perfectly with your requirements, ensuring you receive precisely what you need to fuel your journey.

What if I have food allergies?

Your well-being is our priority! If you have any food allergies, simply let us know by adding a note to your order. This way, we can ensure that we exclude any meals containing allergens and provide you with safe and suitable options tailored to your dietary requirements. Your health and satisfaction matter to us!

How often does the menu change?

Our menu undergoes a weekly transformation to present you with a delightful array of new tastes and diverse selections. This approach ensures that your culinary experience remains exciting and helps you stay committed to a healthful eating routine over the long term.

What is meal prep?

Meal prep represents a distinct approach to meal preparation. Unlike the traditional method of cooking on a per-meal basis, we adeptly prepare your weekly meals in a single session, offering a streamlined and convenient source of nourishment. Your breakfasts, lunches, and dinners are meticulously crafted, ensuring they’re readily available for consumption whenever you desire. This approach not only liberates your time spent in the kitchen but also curbs the expenses often associated with takeout dining.

My Account
Can I substitute a meal I don’t like?

Certainly, you have the option to select the specific meals you desire directly on our website. Alternatively, you can inform us of your dietary restrictions and preferences, and we will automatically curate the meal selection for you. To ensure your personalized meal selection for the week, please make your choices from Monday evening until 12:00pm PT on Wednesday. This time frame ensures our culinary team has ample time to source the freshest ingredients and craft your meals to perfection.

Do I have to reorder every week?

Not at all, after your initial purchase, you will smoothly transition into our recurring payment process. This means you will experience automated billing each Wednesday at noon, ensuring your meals are conveniently delivered to your doorstep every Sunday.

Can I switch plans?

Certainly, should you choose to modify your plan, whether it involves altering the number of weekly meals or adjusting your fitness goal, you can easily communicate your request by sending an email to info@mealprepsundaysandiego.com. Our dedicated customer service team will promptly assist you with your preferences.

How do we customize meals for our clients?

Upon completion of your checkout, you’ll utilize a calculator to input your physical details and goal. This facilitates the determination of your daily caloric and macro-nutrient requirements. Subsequently, our team meticulously designs and prepares meals customized to assist you in reaching your objectives.

Can I request specific ingredient changes to my meals?

We value your culinary preferences! However, we regret to inform you that we’re unable to accommodate specific ingredient modifications. Nonetheless, we are more than capable of addressing any dietary restrictions or allergies you may have. Rest assured, we’ll expertly substitute any meal containing an ingredient to which you’re allergic or restricted with a delicious alternative that meets your needs. Your health and satisfaction remain at the forefront of our service.

How do you seal the meals?

Elevating Freshness with MAP Technology! Our commitment to optimal freshness is reinforced by our employment of Modified Atmosphere Packaging (MAP). This advanced process naturally vacuum-seals each meal, preserving its quality for an entire week, ensuring that every bite is as fresh as the moment it was prepared.

How do I know which plan to pick?

Your personalized plan, your way! We offer complete customization to tailor our service to your exact needs. Your chosen plan is entirely based on your desired number of meals and aligning with your objectives. It’s all about providing you with a flexible and tailored solution that perfectly suits your lifestyle and goals.

Are there any penalties for putting the subscription on hold?

Not at all, you can pause your subscription at any time and resume it without penalty.

Are there any penalties for canceling my subscription?

No, your subscription is completely flexible and you’re free to cancel it at any time.

Can I skip a week?

Absolutely, our subscription plans are completely flexible. To skip a week simply log into your account and pause your subscription for the following week.

Changing Your Address After Dispatch? Here’s What to Know!

Prior to Dispatch: There will be no charge for changing the delivery address before your bag is dispatched. This allows for flexibility in your plans and ensures that your meals are delivered to the correct location.

Post-Dispatch: If the delivery address is changed after dispatch and the driver are 2 miles radius change,  no charge will be applied. Otherwise, a $7 fee will apply. This fee covers the additional logistical efforts required to redirect the delivery.

Post-Dispatch without Return Possible: If the delivery address is changed after dispatch and the driver cannot bring the bag back, a 50% fee will apply. This policy helps cover the costs associated with preparing and delivering a new bag to the updated address.

Orders
Can I substitute a meal I don’t like?

Certainly, you have the option to select the specific meals you desire directly on our website. Alternatively, you can inform us of your dietary restrictions and preferences, and we will automatically curate the meal selection for you. To ensure your personalized meal selection for the week, please make your choices from Monday evening until 12:00pm PT on Wednesday. This time frame ensures our culinary team has ample time to source the freshest ingredients and craft your meals to perfection.

Can I switch plans?

Certainly, should you choose to modify your plan, whether it involves altering the number of weekly meals or adjusting your fitness goal, you can easily communicate your request by sending an email to info@mealprepsundaysandiego.com. Our dedicated customer service team will promptly assist you with your preferences.

Do you offer vegetarian or vegan options on your menu?

While we are actively working to broaden our menu offerings, we do not currently have any vegetarian or vegan options available. We are dedicated to continuous improvement and your input is highly valuable to us. Please feel free to stay tuned for future updates!

How do you seal the meals?

Elevating Freshness with MAP Technology! Our commitment to optimal freshness is reinforced by our employment of Modified Atmosphere Packaging (MAP). This advanced process naturally vacuum-seals each meal, preserving its quality for an entire week, ensuring that every bite is as fresh as the moment it was prepared.

How do I heat the meals?

You have the convenience of reheating our meals using either a microwave or a stovetop pan. Each meal comes with its specific heating instructions, ensuring you achieve perfect results every time. The required heating time is provided on each meal, offering you a seamless and efficient way to enjoy your freshly prepared dishes.

Do I have to cook?

No cooking required! We take care of the entire meal preparation process for you. Say goodbye to shopping, cooking, and cleaning. Our service saves you precious time, offering delicious, ready-to-eat meals that you can enjoy hassle-free.

Are there any penalties for putting the subscription on hold?

Not at all, you can pause your subscription at any time and resume it without penalty.

Are there any penalties for canceling my subscription?

No, your subscription is completely flexible and you’re free to cancel it at any time.

Payment & Billing
How does billing work?

Billing will be automatically initiated every Wednesday at noon for the upcoming week. If you intend to pause, skip, or downgrade your subscription, kindly reach out to us before the Wednesday noon billing deadline to make necessary arrangements.

Are there any penalties for canceling my subscription?

No, your subscription is completely flexible and you’re free to cancel it at any time.

Changing Your Address After Dispatch? Here’s What to Know!

Prior to Dispatch: There will be no charge for changing the delivery address before your bag is dispatched. This allows for flexibility in your plans and ensures that your meals are delivered to the correct location.

Post-Dispatch: If the delivery address is changed after dispatch and the driver are 2 miles radius change,  no charge will be applied. Otherwise, a $7 fee will apply. This fee covers the additional logistical efforts required to redirect the delivery.

Post-Dispatch without Return Possible: If the delivery address is changed after dispatch and the driver cannot bring the bag back, a 50% fee will apply. This policy helps cover the costs associated with preparing and delivering a new bag to the updated address.

Juices
Are there any penalties for putting the subscription on hold?

Not at all, you can pause your subscription at any time and resume it without penalty.

Are there any penalties for canceling my subscription?

No, your subscription is completely flexible and you’re free to cancel it at any time.

Can I receive the juice every other week?

Yes, with our subscription plan, you’ll receive your juices weekly without the need to place another order.

This means you will experience automated billing each Wednesday at noon, ensuring your juices are conveniently delivered to your doorstep every Sunday.

Can I skip a week?

Absolutely, our subscription plans are completely flexible. To skip a week simply log into your account and pause your subscription for the following week.

Do I get a better deal if I order more juice?

We offer savings on subscription packages and larger purchases.

Currently, our best value package is our 20-bottle subscription order, which is priced at $101.83 That means each individual juice costs just $5.09.

Can I order juice without a meal?

Yes, while our juices and meals complement each other as part of a vitamin-rich balanced diet, our juices also work great as a snack replacement and can be ordered separately.

Can I exchange the juice if I don’t like it?

If you want to change your juice plan, simply access your account and select whichever new juices you’d like to try.

Can I customize the juice ingredients?

We offer a range of drinks designed around helping you achieve your goals and having a delicious taste and we’re also looking to expand the range with new flavors and blends.

We don’t currently offer the option to customize the individual ingredients.

How long does the juice stay fresh in the fridge?

If stored in the fridge, we recommend consuming within 3-5 days.

Should juices be kept in the fridge or freezer?

You can store your juices in a fridge or freezer, but please be aware that storing in a freezer may result in some nutrient loss. You should also shake any juices after storing them in a freezer before consumption, to ensure the best taste and texture.

When frozen, all juices should be consumed within 2-3 months of delivery to ensure freshness.

Where should the juice be stored?

Because our juices are fresh-pressed, they should always be stored in a fridge or freezer.

Are the products vegan?

Yes, all of the ingredients in our juices are vegan.

Are your juices organic?

Yes, all our juices are made from 100% organic ingredients with no preservatives or additives.

Shots
Can I receive my shots every week?

Yes, with our subscription plan, you’ll receive your shots weekly without the need to place another order.

This means you will experience automated billing each Wednesday at noon, ensuring your juices are conveniently delivered to your doorstep every Sunday.

The cut-off time for changing your delivery time or order is Wednesday at noon, any modifications you make after that time will apply to the following week.

Do I get a better deal if I order more shots?

We offer savings on subscription packages and larger purchases.

Currently, our best value package is our 20-bottle subscription order, which is priced at $59.50. That means each individual juice costs just $2.97.

Can I order shots without a meal?

Yes, while our shots and meals complement each other as part of a vitamin-rich balanced diet, our juices also work great as a snack replacement and can be ordered separately.

Can I exchange the shots if I don’t like them?

If you want to change your plan, simply access your account and select whichever new shots you’d like to try.

When should I consume them?

For best results, we recommend consuming the shots in the morning or on an empty stomach. This allows your body to absorb the nutrients when it’s most receptive, giving you the energy and support you need exactly when you need it.

Why are these shots an effective solution?

Unlike traditional foods, our shots are designed for maximum nutrient density in a small, easy-to-consume format. They offer a quick, convenient solution for busy lifestyles, delivering high-impact results in just one serving.

How will I notice the difference?

You should start to notice changes quickly after consuming the shots, thanks to their fast-digesting formulas. Expect improvements in energy levels, focus, digestion, or fat burning within a short period of regular use, depending on the shot’s specific function.

How will these shots help me achieve my desired results?

Our shots are formulated to deliver concentrated doses of essential nutrients, designed for rapid absorption and quick effectiveness. Whether you’re looking to boost energy, improve digestion, or burn fat, each shot is crafted to provide targeted support, helping you achieve results more efficiently.

Can I customize the ingredients in my shot?

Currently, we offer a set range of concentrated shots designed to target specific health goals. Customization options are not available, but we are always working to expand our offerings with new blends.

How long do the shots stay fresh?

If stored in the fridge, we recommend consuming them within 14 days for optimal freshness and nutrient retention.

How should the shots be stored?

Our shots should be kept in the fridge to maintain freshness. They can also be frozen, but please note that freezing may slightly reduce nutrient levels. Shake well after thawing for the best taste and texture.

Are the products vegan?

Yes, our shots are entirely vegan, made with plant-based ingredients to support a variety of dietary preferences

Are these shots organic?

Yes, all of our concentrated shots are made from 100% organic ingredients, with no preservatives or additives.

Can I skip a week?

Absolutely, our subscription plans are completely flexible. To skip a week simply log into your account and pause your subscription for the following week.

Water Bottle

No FAQs found in this category.

Supplement

No FAQs found in this category.

Delivery
Is there an extra charge for delivery if I only order juice?

No, we have a small delivery charge ($7) for orders under $30 If your order exceeds $30 delivery is free!

How can I change the delivery address?

To change the delivery address, you’ll need to log in and change the listed delivery address in your account details.

What day and time will I receive my juices?

Juices are delivered on Sundays, our delivery driver will text you the expected delivery time in advance.

What is the delivery process and do I need to be at home?

Our drivers will text you in advance to notify you of the expected delivery time. If you’re not at home, our juices stay safe in thermal bags with ice packs at your doorstep for up to 3 hours.

Are your packaging materials eco-friendly?

Our juices come in recyclable packaging and are BPA-free.

When will I receive my order?

If you place an order prior to 2 pm on Sunday, we will arrange for delivery on the following Sunday or Monday, depending on upon the week’s demand. We always drive to ensure prompt delivery.

Changing Your Address After Dispatch? Here’s What to Know!

Prior to Dispatch: There will be no charge for changing the delivery address before your bag is dispatched. This allows for flexibility in your plans and ensures that your meals are delivered to the correct location.

Post-Dispatch: If the delivery address is changed after dispatch and the driver are 2 miles radius change,  no charge will be applied. Otherwise, a $7 fee will apply. This fee covers the additional logistical efforts required to redirect the delivery.

Post-Dispatch without Return Possible: If the delivery address is changed after dispatch and the driver cannot bring the bag back, a 50% fee will apply. This policy helps cover the costs associated with preparing and delivering a new bag to the updated address.

Failed Delivery Due to Incorrect Address? Here’s What to Do!

If a failed delivery is due to a client error, such as providing an incorrect address, not supplying necessary delivery instructions, or requesting a last-minute change to the delivery day or address, the following fees will apply:

Recovered Bag: If the bag is recovered, a $7 fee will apply for re-delivery. This fee covers the additional handling and transportation costs.

Unrecoverable Bag: If If the bag cannot be returned to our facility, we offer a 50% discount on the replacement cost of a new bag. This policy ensures that you can still receive your meals with minimal extra cost.

Stolen Bag? Here’s how we can help

In the unfortunate event that your bag is stolen, we offer a 50% discount on the replacement cost of a new bag. This policy aims to alleviate the inconvenience and ensure you continue to receive your meals without significant delay or additional cost.

Are your packaging materials eco-friendly?

Your environmental awareness is truly valued. The delivery bags are indeed yours to keep. To support sustainability, we sanitize and reuse them whenever feasible. Should you opt to leave the bags outside for collection on Sundays, rest assured they will be thoroughly sanitized and repurposed for upcoming deliveries. Your cooperation in our eco-friendly initiatives is greatly appreciated.

Do I have to be home for delivery?

Being present at home is not a requirement for delivery. Our delivery drivers will update you on their route progress and meal arrival. Our meals are securely packed in thermal insulated bags with ice packs, allowing them to remain at your doorstep for up to 3 hours after delivery.Our driver will notify you through text regarding the dispatch and subsequent delivery of your package.

How soon can I get my first set of meals?

Should you place an order prior to 2 pm on Sunday, we will arrange for delivery on the ensuing Sunday or Monday, contingent upon the week’s demand. Our utmost endeavor is to promptly deliver nutritious meals to you.

Where and when do you deliver?

We offer free delivery within San Diego, Orange, Los Angeles, and Riverside counties.

Ingredients
Can I customize my ingredient selection?

it’s not possible to customize your ingredient selection.

Are your ingredients fresh or frozen?
Absolutely! Our menu undergoes a weekly transformation to present you with a delightful array of new tastes and diverse selections. This approach ensures that your culinary experience remains exciting and helps you stay committed to a healthful eating routine over the long term.
What ingredients do you offer?
We provide a wide variety of high-quality proteins, fresh vegetables, and wholesome sides, all tailored to support your nutritional needs.
Does the nutritional information for the meals encompass sauce macros?

The impact of the sauce’s calories on the meal’s overall macronutrient balance is negligible.

Our sauce has an average nutritional content of: Fat: 0.8g, Carbohydrates: 1.2g, Protein: 0.7g, and Calories: 14.8.

Unfortunately, due to the dynamic nature of our weekly changing menu and the timing of laboratory testing, we are unable to furnish precise macronutrient and calorie information per sauce.

A disclaimer about this is provided on our weekly menu. We are actively exploring alternative testing methods to ensure accurate data for our sauces. We value your understanding and want to emphasize that your satisfaction remains our utmost priority.

Can I request specific ingredient changes to my meals?

We value your culinary preferences! However, we regret to inform you that we’re unable to accommodate specific ingredient modifications. Nonetheless, we are more than capable of addressing any dietary restrictions or allergies you may have. Rest assured, we’ll expertly substitute any meal containing an ingredient to which you’re allergic or restricted with a delicious alternative that meets your needs. Your health and satisfaction remain at the forefront of our service.

Is nutritional information provided for each meal?

Absolutely! We understand the importance of transparency and informed choices. You’ll find the macronutrient details conveniently printed on labels attached to each meal. Additionally, we also provide comprehensive nutritional information for every meal on the weekly menu through the provided link. This ensures that you have all the details you need to make the best choices for your dietary preferences and goals.

Do you offer vegetarian or vegan options on your menu?

While we are actively working to broaden our menu offerings, we do not currently have any vegetarian or vegan options available. We are dedicated to continuous improvement and your input is highly valuable to us. Please feel free to stay tuned for future updates!

What if I have food allergies?

Your well-being is our priority! If you have any food allergies, simply let us know by adding a note to your order. This way, we can ensure that we exclude any meals containing allergens and provide you with safe and suitable options tailored to your dietary requirements. Your health and satisfaction matter to us!

Loyalty

No FAQs found in this category.

App
Who do I contact for help?

Our dedicated customer service team is here to assist you with any inquiries or special requests. Feel free to reach out to us via email at info@mealprepsundaysandiego.com, and we will ensure your needs are taken care of promptly and efficiently!

Do I have to reorder every week?

Not at all, after your initial purchase, you will smoothly transition into our recurring payment process. This means you will experience automated billing each Wednesday at noon, ensuring your meals are conveniently delivered to your doorstep every Sunday.

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Terms & Conditions

Acceptance of Terms

By placing an order on our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These Terms govern your subscription, meal selection, upgrades/downgrades, plan changes, product removals, delivery address modifications, and all related services.

Cut-Off Time
Delivery Address, Meals Selection, Upgrade/Downgrade, Change Plan

To maintain a high level of service, all changes to your order (including cancellations, skipping meals, updating delivery addresses, meal selections, upgrades/downgrades, or product removals) must be made before Wednesday at 12:00 PM each week.

After the cut-off time:

  • All changes are final.

  • Credits may be used where applicable, but they are provided as a courtesy, not an entitlement.

  • We are not responsible for delays or issues resulting from changes submitted after the cut-off time.

Requests must be submitted through your online dashboard. Changes requested through other channels (email, phone, etc.) will not be processed.

Delivery Address Modification
  • Pre-Cut-Off Time (Before Wednesday 12 PM): You can modify your delivery address or instructions through your dashboard. Changes made before the cut-off will apply to your upcoming delivery.

  • Post-Cut-Off Time (After Wednesday 12 PM): The delivery address will be locked.Delivery Address Mod three credits to request adjustments.

    • Credits must be used before Saturday at 10:00 AM to apply to the current week’s delivery.

    • Changes after Saturday at 10:00 AM cannot be processed.

    • Credits unused by Saturday at 10:00 AM will expire for that week’s delivery.

 
Meal Selection
  • Pre-Cut-Off Time (Monday 6 PM – Wednesday 12 PM): New menus are posted weekly. You can update your meal choices during this window. If no selection is made, meals will be selected automatically based on your saved preferences and restrictions.

  • Post-Cut-Off Time (Wednesday 12 PM – Saturday 10 AM): The meal selection section will be closed.Meal Selection You may use available credits to adjust your meals, subject to

    • Credits must be used before Saturday at 10:00 AM.

    • Changes after Saturday at 10:00 AM cannot be accommodated.

 

Extra Cost – Meal Selection
Some meals include an additional $1.00 charge per serving for selections beyond the first two servings.
    • 2 servings = Standard price.
    • 3 servings = Standard price + $1.00.
    • 4 servings = Standard price + $2.00.

Look for the designated icon when selecting meals.
This policy supports our sustainability efforts and helps maintain the quality and freshness you deserve.

Change Plan (Goal, Gender, Calories)

Pre-Cut-Off Time (Before Wednesday 12 pm): You can modify your plan settings, including goals, gender, and other parameters in your calculator, through your dashboard account before Wednesday at 12 pm. Changes made within this timeframe will be reflected in your upcoming delivery.

Post-Cut-Off Time (After Wednesday 12 pm): If you need to adjust your plan settings after the cut-off time on Wednesday at 12 pm, the updates will be applied to the following week’s delivery. Unfortunately, changes to the current week’s plan

 
Upgrade/Downgrade Meal Plan
  • Pre-Cut-Off Time (Before Wednesday 12 PM):
    You may upgrade or downgrade your plan before the cut-off. Changes will apply to the upcoming delivery.

  • Post-Cut-Off Time (After Wednesday 12 PM – Saturday 10 AM):
    You may still request an upgrade/downgrade for the following week.

    • Upgrades: Additional charges apply immediately.

    • Downgrades: A non-refundable 20% fee of the downgraded product price applies.

All charges and fees related to upgrades and downgrades are final and non-refundable.

 

Remove Product Plan (Meals, Juices, Shots, Meals by Pound)
  • Pre-Cut-Off Time (Before Wednesday 12 PM): You can remove any product plans through your dashboard. Changes will be applied to your upcoming delivery.

  • Post-Cut-Off Time (After Wednesday 12 PM – Saturday 10 AM): You may remove products for the following week’s delivery.
    A non-refundable 20% fee of the product’s price will be charged for post-cut-off removals.

 

Prior to Dispatch: You may update your delivery address at no charge before your bag has been dispatched.

Post-Dispatch (within 2 miles): If the address change is within a 2-mile radius, no fee will apply.

Post-Dispatch (beyond 2 miles): A $7 fee will apply to cover the additional logistics needed to reroute your delivery.

Post-Dispatch (unable to return): If the bag cannot be returned and a new delivery must be prepared, a 50% fee of the original order value will apply.

If you receive an incorrect meal or quantity, we will arrange a re-delivery to replace the missing or incorrect items.
Your satisfaction is our priority, and we strive to ensure every order meets your expectations.

In the unfortunate event that your bag is stolen after delivery, we offer a 50% discount on the cost of a replacement bag. This policy is designed to help minimize the inconvenience and ensure you continue to receive your meals without significant delay or additional cost. We understand how important it is for you to stay on track with your meal plan, and we are committed to supporting you in such situations.

  • Client Mistake: If a delivery fails due to an incorrect address, missing instructions, or last-minute delivery changes:

    • Recovered Bag: A $7 re-delivery fee will apply.

    • Unrecoverable Bag: A 50% discount will be offered on a replacement bag.

  • Pre-Cut-Off (Before Wednesday 12 PM): You may skip any week by submitting your request through your dashboard. No charges will apply, and deliveries will resume automatically the following week.

  • Post-Cut-Off (After Wednesday 12 PM):

    • Your skip request will apply to the next week’s delivery.

    • For urgent situations, you may opt to:

      • Adjust your delivery day or address with no extra cost.

      • Cancel the delivery with a 20% penalty fee applied, refunding the remaining balance.

  • Pre-Cut-Off (Before Wednesday 12 PM): Cancel any upcoming delivery through your dashboard before Wednesday at 12 PM to avoid charges and pause your subscription.
  • Post-Cut-Off (After Wednesday 12 PM):The cancellation will apply to the aollowing week’s delivery.

    • For urgent cancellations, you may:

      • Adjust delivery details without penalty.

      • Cancel fully by paying a 20% penalty, with a refund of the difference.

Billing is processed automatically every Wednesday for the upcoming week’s meals.
This schedule ensures timely meal preparation, minimizes food waste, and secures fresh ingredients for your orders.

What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card  information, or other details to help you with your experience.

How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.

How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links
We do not include or offer third-party products or services on our website.

For more information visit our page “Privacy Policy

Credits Usage Policy

  • Each subscription includes up to three credits for post-cut-off changes.
  • Credits must be used by Saturday at 10:00 AM to apply to the current week’s delivery.
  • Unused credits by that time will expire for that delivery week.
  • Credits are offered as a courtesy and are not guaranteed for all change requests.


Dispute Resolution and Chargeback Policy

Before initiating any chargeback or payment dispute, you agree to contact us directly to resolve the matter.
Initiating a chargeback without first attempting resolution through us is a breach of these Terms.
We reserve the right to dispute any unauthorized chargebacks to the fullest extent permitted by law.

Service Disruptions

We are not responsible for failure to deliver services or for delays caused by events beyond our control, including but not limited to weather conditions, supply chain disruptions, labor shortages, natural disasters, or transportation issues.

Force Majeure

In cases of acts of God, war, terrorism, government regulations, pandemics, natural disasters, or other events beyond our reasonable control, we shall be excused from obligations without liability.

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Contact Information
Should you have any questions or require further clarification regarding these terms and conditions, please contact us using the information below:

Meal Prep Sunday San Diego
2381 La Mirada Dr. Vista, CA 92081, United States of America
Email: info@mealprepsundaysandiego.com
Phone: +1 (888) 632-5918

By providing your phone number and clicking on the checkbox “I have read and agree to the website terms and conditions“, you agree to receive SMS notifications from Meal Prep Sunday San Diego at the phone number provided. These notifications may include order confirmations, delivery updates, and other essential service-related messages. Message and data rates may apply. Reply STOP to opt out at any time.

By using our services, you agree to these terms and conditions. Thank you for choosing Meal Prep Sunday San Diego for your meal preparation needs. We are committed to providing you with high-quality meals and excellent customer service.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

 

How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.

 

How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.

 

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Third-party links
We do not include or offer third-party products or services on our website.

 

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

 

We have implemented the following:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

 

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

Can change your personal information:
By emailing us
Others
personal account

 

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

 

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at

Follow the instructions at the bottom of each email.
and we will promptly remove you fromALLcorrespondence.

 

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

mealprepsundaysandiego.com
2381 La Mirada Dr. Vista, CA 92081,
 United state of America
info@mealprepsundaysandiego.com
Phone: +1 (888) 632-5918
Text: +1 (888) 782-0107