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Acceptance of Terms
By placing an order on our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These Terms govern your subscription, meal selection, upgrades/downgrades, plan changes, product removals, delivery address modifications, and all related services.
To maintain a high level of service, all changes to your order (including cancellations, skipping meals, updating delivery addresses, meal selections, upgrades/downgrades, or product removals) must be made before Wednesday at 12:00 PM each week.
After the cut-off time:
All changes are final.
Credits may be used where applicable, but they are provided as a courtesy, not an entitlement.
We are not responsible for delays or issues resulting from changes submitted after the cut-off time.
Requests must be submitted through your online dashboard. Changes requested through other channels (email, phone, etc.) will not be processed.
Pre-Cut-Off Time (Before Wednesday 12 PM): You can modify your delivery address or instructions through your dashboard. Changes made before the cut-off will apply to your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 PM): The delivery address will be locked.Delivery Address Mod three credits to request adjustments.
Credits must be used before Saturday at 10:00 AM to apply to the current week’s delivery.
Changes after Saturday at 10:00 AM cannot be processed.
Credits unused by Saturday at 10:00 AM will expire for that week’s delivery.
Pre-Cut-Off Time (Monday 6 PM – Wednesday 12 PM): New menus are posted weekly. You can update your meal choices during this window. If no selection is made, meals will be selected automatically based on your saved preferences and restrictions.
Post-Cut-Off Time (Wednesday 12 PM – Saturday 10 AM): The meal selection section will be closed.Meal Selection You may use available credits to adjust your meals, subject to
Credits must be used before Saturday at 10:00 AM.
Changes after Saturday at 10:00 AM cannot be accommodated.
Look for the designated icon when selecting meals.
This policy supports our sustainability efforts and helps maintain the quality and freshness you deserve.
Pre-Cut-Off Time (Before Wednesday 12 pm): You can modify your plan settings, including goals, gender, and other parameters in your calculator, through your dashboard account before Wednesday at 12 pm. Changes made within this timeframe will be reflected in your upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 pm): If you need to adjust your plan settings after the cut-off time on Wednesday at 12 pm, the updates will be applied to the following week’s delivery. Unfortunately, changes to the current week’s plan
Pre-Cut-Off Time (Before Wednesday 12 PM):
You may upgrade or downgrade your plan before the cut-off. Changes will apply to the upcoming delivery.
Post-Cut-Off Time (After Wednesday 12 PM – Saturday 10 AM):
You may still request an upgrade/downgrade for the following week.
Upgrades: Additional charges apply immediately.
Downgrades: A non-refundable 20% fee of the downgraded product price applies.
All charges and fees related to upgrades and downgrades are final and non-refundable.
Prior to Dispatch: You may update your delivery address at no charge before your bag has been dispatched.
Post-Dispatch (within 2 miles): If the address change is within a 2-mile radius, no fee will apply.
Post-Dispatch (beyond 2 miles): A $7 fee will apply to cover the additional logistics needed to reroute your delivery.
Post-Dispatch (unable to return): If the bag cannot be returned and a new delivery must be prepared, a 50% fee of the original order value will apply.
If you receive an incorrect meal or quantity, we will arrange a re-delivery to replace the missing or incorrect items.
Your satisfaction is our priority, and we strive to ensure every order meets your expectations.
In the unfortunate event that your bag is stolen after delivery, we offer a 50% discount on the cost of a replacement bag. This policy is designed to help minimize the inconvenience and ensure you continue to receive your meals without significant delay or additional cost. We understand how important it is for you to stay on track with your meal plan, and we are committed to supporting you in such situations.
Client Mistake: If a delivery fails due to an incorrect address, missing instructions, or last-minute delivery changes:
Recovered Bag: A $7 re-delivery fee will apply.
Unrecoverable Bag: A 50% discount will be offered on a replacement bag.
Pre-Cut-Off (Before Wednesday 12 PM): You may skip any week by submitting your request through your dashboard. No charges will apply, and deliveries will resume automatically the following week.
Post-Cut-Off (After Wednesday 12 PM):
Your skip request will apply to the next week’s delivery.
For urgent situations, you may opt to:
Adjust your delivery day or address with no extra cost.
Cancel the delivery with a 20% penalty fee applied, refunding the remaining balance.
Post-Cut-Off (After Wednesday 12 PM):The cancellation will apply to the aollowing week’s delivery.
For urgent cancellations, you may:
Adjust delivery details without penalty.
Cancel fully by paying a 20% penalty, with a refund of the difference.
Billing is processed automatically every Wednesday for the upcoming week’s meals.
This schedule ensures timely meal preparation, minimizes food waste, and secures fresh ingredients for your orders.
What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.
How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
For more information visit our page “Privacy Policy“
1 – SMS Consent Communication:
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2 – Types of SMS Communications:
If you have consented to receive text messages from Meal Prep Sunday, you may receive messages related to the following (provide specific examples):
Example 1: “Meal Prep Sunday Update
Our driver has started the delivery route, and your order will be delivered shortly.
If you’d like to continue receiving real-time delivery updates, please make sure SMS notifications are enabled.
Simply reply UNSTOP to +1 (844) 787-4381 to allow delivery messages.
Thank you,
Meal Prep Sunday Team
Reply stop to stop”
Example 2: “Also, we’ve received exceptional feedback on our Pressed Juice Line #1. In just 30 days, 80% of users reported an average additional weight loss of 3 pounds when combining the juices with their meals. Clients also reported saving up to 5 hours per week by significantly reducing time spent grocery shopping.
Would you like to add these 5 juices for $29.99 to your delivery for this week?
Reply stop to stop”
3 – Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your delivery updates, billing updates, upcoming promotions.
4 – Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5 – Opt-In Method:
You may opt in to receive SMS messages from Meal Prep Sunday in the following ways:
6 – Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7 – Help:
8 – Standard Messaging Disclosures:
Credits Usage Policy
Each subscription includes up to three credits for eligible post-cut-off changes.
Credits must be used by Saturday at 10:00 AM to apply to the current week’s delivery.
Credits not used by the applicable deadline cannot be applied retroactively to that week’s delivery.
Credits are provided as a courtesy and do not guarantee that every requested change can be accommodated.
All requested changes remain subject to operational availability and Meal Prep Sunday’s ability to accommodate the request.
Dispute Resolution and Chargeback Policy
If you believe a charge is incorrect or have a billing dispute, we encourage you to contact Meal Prep Sunday first so we have an opportunity to review and resolve the issue.
Nothing in these Terms limits any rights or remedies available to you under applicable law or through your financial institution.
Meal Prep Sunday reserves the right to respond to and dispute chargebacks that we believe are invalid, inaccurate, or inconsistent with the services provided, to the extent permitted by applicable law and payment network rules.
Service Disruptions and Force Majeure
Meal Prep Sunday will not be liable for delays, interruptions, or failure to perform obligations caused by circumstances beyond our reasonable control, including severe weather, natural disasters, transportation disruptions, supply chain interruptions, labor shortages, utility or technology failures, government actions or regulations, pandemics, acts of war or terrorism, or similar events.
When reasonably possible, we will make commercially reasonable efforts to minimize disruption and communicate material changes affecting our services.
SMS Terms & Conditions
Meal Prep Sunday offers SMS communication programs for customers who separately choose to receive text messages from us.
SMS consent is collected separately from acceptance of these Terms and Conditions. Providing a mobile phone number or accepting these Terms does not, by itself, constitute consent to receive SMS communications.
Depending on the consent provided, SMS communications may include:
Service Communications: Communications related to your Meal Prep Sunday account, subscription, orders, billing, customer service, or delivery services.
Marketing Communications: Promotional or marketing communications from Meal Prep Sunday.
Consent to receive marketing text messages is optional and is not a condition of purchasing products or services from Meal Prep Sunday. Consent for one SMS program does not automatically constitute consent for another SMS program.
Message frequency varies. Message and data rates may apply.
You may opt out of a particular SMS program at any time by replying STOP to a message from that program. After opting out, you may receive a final confirmation message confirming your request.
For assistance with SMS communications, reply HELP or contact Meal Prep Sunday using the contact information below.
Wireless carriers are not liable for delayed or undelivered messages.
Your use of our SMS programs is also subject to our Privacy Policy. Mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
If you change, deactivate, or transfer your mobile phone number, you are responsible for updating the phone number associated with your Meal Prep Sunday account.
Meal Prep Sunday may modify or discontinue an SMS program at any time, subject to applicable law.
Contact Information
If you have questions regarding these Terms and Conditions or Meal Prep Sunday services, please contact us:
Meal Prep Sunday San Diego
2381 La Mirada Dr. Vista, CA 92081, United States of America
Email: info@mealprepsundaysandiego.com
Phone: +1 (888) 632-5918
Acceptance of Terms
By using Meal Prep Sunday products or services, you agree to these Terms and Conditions.
Your acceptance of these Terms is separate from any consent you may provide to receive SMS marketing or other text communications from Meal Prep Sunday.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
Location Data: Our mobile application (MPS Driver App) collects and uses your location data, including real-time location (GPS coordinates) while you are using the app, and background location data even when the app is running in the background. We use location data to track your delivery route, provide real-time navigation to delivery addresses, record proof of delivery locations, enable accurate mileage tracking, allow customers to see your estimated arrival time, optimize delivery routes, and verify delivery completion at correct addresses. You can control location permissions through your device settings, but disabling location access may limit the app’s functionality.
How do we collect and use your information?
We collect information from you when you register, make a purchase, respond to a survey or marketing communication, browse our website, or utilize certain features of our site. This information is used to enhance your user experience, streamline transactions, and improve our services.
In our mobile application, we collect location data (both foreground and background) to provide delivery tracking, navigation services, route optimization, and proof of delivery functionality. Location data is essential for the core functionality of the delivery driver application.
How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.https://support.google.com/
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
•Remarketing with Google AdSense
•Google Display Network Impression Reporting
•Demographics and Interests Reporting
•DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:http://consumercal.org/
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
•On our Privacy Policy Page
Can change your personal information:
•By emailing us
•Others
personal account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
•Send information, respond to inquiries, and/or other requests or questions
•Process orders and to send information and updates pertaining to orders.
•Send you additional information related to your product and/or service
•Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
•Not use false or misleading subjects or email addresses.
•Identify the message as an advertisement in some reasonable way.
•Include the physical address of our business or site headquarters.
•Monitor third-party email marketing services for compliance, if one is used.
•Honor opt-out/unsubscribe requests quickly.
•Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
•Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
mealprepsundaysandiego.com
2381 La Mirada Dr. Vista, CA 92081,
United state of America
info@mealprepsundaysandiego.com
Phone: +1 (888) 632-5918
